Overview
The Maestro Brain is your account's intelligence in ConversaLabs. During onboarding it speeds up the initial setup: you describe your business (by voice or text) and Maestro proposes and provisions the basics — such as departments/teams and initial settings — so you can start operating faster.
Prerequisites
- An account with Maestro enabled.
- Administrator permission to apply provisioning.
Step by step
- The first time you open the account, start the Maestro Brain onboarding assistant.
- Describe your business: what you do, how you serve customers and which areas/departments exist. You can dictate by voice or type.
- Review the suggestions Maestro generates (for example, departments and initial settings).
- Click Apply to provision what was suggested into your account.
- Adjust anything you need and continue connecting channels and enabling modules.
Settings & options
- Voice input: dictate the information instead of typing.
- Review before applying: nothing is provisioned without your confirmation.
- Non-destructive provisioning: Maestro fills in what's missing without overwriting what already exists.
Use cases
- Quickly configure a new account with a basic department structure.
- Standardize onboarding for new operations with just a few questions.
Tips, limits & best practices
- The clearer your business description, the better the suggestions.
- Always review before applying; you can adjust everything afterward.
- Onboarding is a starting point — go deeper on each module in this Help Center's categories.
Troubleshooting
- The assistant won't open: confirm Maestro is enabled and that you have administrator permission.
- Apply provisioned nothing: review the suggestions and try again; check any error messages shown in the assistant.