Overview
Typo in a word or a price right after sending? On WhatsApp connected via device you can edit the text of a message you sent yourself, without deleting and resending. The corrected text is pushed to WhatsApp and replaces the original for the customer, and the message shows an "edited" marker β exactly like the app.
Prerequisites
- The conversation is on a WhatsApp connected via device inbox (official/Cloud WhatsApp and other providers do not allow editing already-sent messages).
- The message is a text message you sent yourself (incoming customer messages can't be edited).
- You are within WhatsApp's edit window (about 15 minutes) after sending.
Step by step
- Hover over your sent message (or right-click) to open the actions menu.
- Choose Edit message.
- Adjust the text in the box that appears.
- Click Save (or press Ctrl/Cmd + Enter). To back out, use Cancel.
- The message updates in the conversation and on the customer's WhatsApp, showing the "edited" marker.
Settings & options
- Where it shows: the Edit message option appears in the actions menu only when all the conditions above are met (WhatsApp via device, your own text message, within ~15 min).
- "edited" marker: shown next to the message time, both for edits you make and for edits the customer makes (when the customer edits, the bubble updates too).
- No change: if you save without changing anything, nothing is resent.
Use cases
- Fix a mistyped amount, link or time without cluttering the chat with a "correction: β¦" follow-up.
- Tweak a word right after sending, keeping the message in the same place in the history.
Tips, limits & best practices
- WhatsApp's edit window is short (~15 minutes). After that the option disappears β send a new message with the correction instead.
- Only text messages can be edited. Media, buttons, lists, polls and deleted messages cannot.
- Editing changes the content for everyone; it is not an internal note.
Troubleshooting
- I don't see the "Edit message" option: confirm the inbox is WhatsApp connected via device, the message is a text message you sent, and it is still within the ~15 minutes.
- "The edit window has expired": WhatsApp's allowed time has passed β send a new message.
- "Could not edit the message": a momentary connection issue with WhatsApp; try again.