Pagination in custom HTTP tools

Conversa Labs

Conversa Labs

Last updated on Aug 12, 2026

Overview

A custom HTTP tool lets the Robô call your API. When that API returns lists, it almost always returns them in pages — and without configuring this the Robô reads only the first one and answers with part of the data, unaware that the rest exists.

Pagination fixes that. You tell it which kind it is, where the items live in the response, and how many pages to walk. And, optionally, how many items to ask for per page.

Prerequisites

  • A Robô with at least one custom HTTP tool configured.
  • Knowing how your API paginates: by page number or by cursor.
  • Account administrator access.

Step by step

  1. Open Settings → Robôs and edit the Robô.
  2. Go to Custom tools and open the tool.
  3. Under Pagination, pick the type: No pagination, Page number or Cursor.
  4. Fill in the pagination fields (see the table below).
  5. Save.

Settings & options

Field What it is for
Type No pagination, Page number or Cursor
Page/cursor param The parameter name your API uses to advance (page, cursor…)
Items path (array) Where the result list sits in the response
Next cursor path Where the next page's cursor comes back (cursor type only)
Start page Which page to begin from
Max pages Ceiling on how many pages one call walks
Page size param Your API's page-size parameter name (per_page, limit…)
Items per page The value sent in that parameter

The last two are optional and travel together: leaving them empty means the parameter is not sent, and the API decides the size.

Use cases

  • An API that defaults to 100 items per page: set per_page = 20. Each page becomes a chunk that fits comfortably in context, and Max pages controls how far to go.
  • An API that returns everything at once: if it accepts a limit parameter, use it. One huge response eats the model's context and leaves little room for reasoning and for the reply.
  • A cursor API: fill in Next cursor path; the page size still applies.

Tips, limits & best practices

  • Start modest (10 to 25) and raise it only if answers come back incomplete.
  • A smaller page size with a larger Max pages usually beats one giant page: the Robô can stop once it has found what it needed.
  • The parameter must exist in your API. A name it does not know is usually ignored silently — and you are left thinking the setting had no effect.
  • Leaving it empty is a valid choice when the API's own default is already reasonable.

Troubleshooting

The Robô answers with partial data. Either pagination is set to No pagination, or Max pages is too low for the volume the query returns.

The tool is slow. Every page is one HTTP call. Lower Max pages, or raise items per page to fetch the same volume in fewer round trips.

I changed items per page and nothing changed. Confirm the parameter name against your API's docs — per_page, limit, page_size and pageSize are all common, and only one is right.

The list comes back empty. The Items path is not pointing at the right array in the response.

See also