## Overview

The **Maestro Brain** is your account's intelligence in ConversaLabs. During onboarding it speeds up
the initial setup: you describe your business (by voice or text) and Maestro proposes and provisions
the basics — such as departments/teams and initial settings — so you can start operating faster.

## Prerequisites

- An account with Maestro enabled.
- Administrator permission to apply provisioning.

## Step by step

1. The first time you open the account, start the Maestro Brain onboarding assistant.
2. Describe your business: what you do, how you serve customers and which areas/departments exist.
   You can **dictate by voice** or type.
3. Review the suggestions Maestro generates (for example, departments and initial settings).
4. Click **Apply** to provision what was suggested into your account.
5. Adjust anything you need and continue connecting channels and enabling modules.

## Settings & options

- **Voice input**: dictate the information instead of typing.
- **Review before applying**: nothing is provisioned without your confirmation.
- **Non-destructive provisioning**: Maestro fills in what's missing without overwriting what already
  exists.

## Use cases

- Quickly configure a new account with a basic department structure.
- Standardize onboarding for new operations with just a few questions.

## Tips, limits & best practices

- The clearer your business description, the better the suggestions.
- Always review before applying; you can adjust everything afterward.
- Onboarding is a starting point — go deeper on each module in this Help Center's categories.

## Troubleshooting

- **The assistant won't open**: confirm Maestro is enabled and that you have administrator permission.
- **Apply provisioned nothing**: review the suggestions and try again; check any error messages shown
  in the assistant.

## See also

- [ConversaLabs platform overview](/hc/ajuda/articles/getting-started-overview-en)
- [Core concepts](/hc/ajuda/articles/getting-started-conceitos-en)