Overview
This category is for platform operators β those who administer the installation as a whole, not just a single account. It covers Super Admin topics (accounts, plans, license), installation and deploy, tenancy and provisioning of auxiliary services.
Prerequisites
- Super Admin access to the installation.
- Infrastructure access (server/cluster) for install and deploy tasks.
Step by step
- Open the Super Admin panel to manage accounts, plans and license.
- Use the install/deploy articles to provision or update the platform.
- Configure tenancy and auxiliary services (for example, the WhatsApp Web gateway).
- Monitor installation health and license validity.
Settings & options
- Accounts and plans: creation, limits and per-account features.
- License: activation and the installation's license state.
- Infrastructure: images, environment variables and services.
Use cases
- Operate an installation serving multiple accounts.
- Provision new instances and keep updates current.
Tips, limits & best practices
- Restrict Super Admin access to the minimum necessary.
- Keep backups and a rollback plan before every deploy.
Troubleshooting
- I don't see Super Admin: confirm your user has the installation operator role.
- Feature unavailable: check plan/license and environment variables.