## Overview

This category is for **platform operators** — those who administer the installation as a whole, not
just a single account. It covers Super Admin topics (accounts, plans, license), installation and
deploy, tenancy and provisioning of auxiliary services.

## Prerequisites

- **Super Admin** access to the installation.
- Infrastructure access (server/cluster) for install and deploy tasks.

## Step by step

1. Open the **Super Admin** panel to manage accounts, plans and license.
2. Use the install/deploy articles to provision or update the platform.
3. Configure tenancy and auxiliary services (for example, the WhatsApp Web gateway).
4. Monitor installation health and license validity.

## Settings & options

- **Accounts and plans**: creation, limits and per-account features.
- **License**: activation and the installation's license state.
- **Infrastructure**: images, environment variables and services.

## Use cases

- Operate an installation serving multiple accounts.
- Provision new instances and keep updates current.

## Tips, limits & best practices

- Restrict Super Admin access to the minimum necessary.
- Keep backups and a rollback plan before every deploy.

## Troubleshooting

- **I don't see Super Admin**: confirm your user has the installation operator role.
- **Feature unavailable**: check plan/license and environment variables.

## See also

- [Super Admin: accounts, plans and license](/hc/ajuda/articles/platform-operators-super-admin-contas-planos-licenca-en)
- [Installer and deploy](/hc/ajuda/articles/platform-operators-instalador-deploy-en)