## Overview

**Goal-over-goal** lets you stack objectives in layers: beyond the **base** goal, you create a
**super** goal and a **mega** goal. Whoever passes a level unlocks the next one, with
**over-achievement accelerators** (growing rewards for going further) and **goal chaining** (one goal
unlocking the next). This keeps the team motivated even after hitting the initial target.

In parallel, **collective team rewards** reward the whole team when it reaches (or exceeds) an agreed
goal. The grant is **idempotent** by goal, tier and period — meaning the reward is granted exactly
once for each combination, with no risk of duplicates.

## Prerequisites

- The **Sales & Gamification** module enabled.
- The **sales management** permission to create goals, tiers and rewards.
- Individual and/or team goals already structured (see the sales management article).
- Rewards configured (points, badges, coins or prizes) to attach to the tiers.

## Step by step

1. **Create the base goal** for the period (per rep or per team).
2. **Add the tiers** super and mega on top of the base, setting each one's trigger (for example, 110%
   and 130% of the base).
3. **Configure the accelerators** for over-achievement: define what grows as attainment advances.
4. **Chain goals**, if desired: when one goal is completed, the next is unlocked automatically.
5. **Define the collective reward**: choose what the team earns when it hits the agreed goal.
6. **Track the grant**: when the trigger is reached, the collective reward is granted exactly once
   (idempotent) for that period/tier.

## Settings & options

- **Goal tiers**: base, super and mega, each with its own trigger.
- **Over-achievement accelerators**: rewards that grow as the rep passes the goal.
- **Goal chaining**: completing one goal unlocks the next.
- **Collective reward**: a reward granted to the team when the agreed objective is reached or exceeded.
- **Idempotency**: each combination (goal + tier + period) yields at most one grant.

## Use cases

- End-of-month campaign with base, super and mega to stretch the result.
- Team bonus when everyone together hits the agreed number (not just the top performers).
- A sequence of chained challenges across a quarter.
- An accelerator for those who pass 100% — the more they sell, the more they earn.

## Tips, limits & best practices

- Calibrate the triggers so super and mega are ambitious but attainable.
- Combine individual reward (accelerator) with collective reward to balance competition and
  collaboration.
- Communicate the tiers and prizes clearly — transparency multiplies the effect.
- Trust idempotency: the collective reward isn't granted twice, even with reprocessing.

## Troubleshooting

- **The collective reward wasn't granted**: confirm the team reached the trigger in the period and
  that the collective reward is attached to that tier.
- **A super/mega tier didn't unlock**: check that the trigger is above the previous level and within
  the correct period.
- **The accelerator didn't apply**: verify the rep actually passed the configured threshold.

## See also

- [Sales management: portfolio, per-rep isolation and goals](/hc/ajuda/articles/sales-gamification-gestao-de-vendas-carteira-metas-en)
- [Gamification, leaderboard, rewards and commissions](/hc/ajuda/articles/sales-gamification-gamificacao-leaderboard-recompensas-comissoes-en)
- [Real-time wallboard (TELÃO)](/hc/ajuda/articles/sales-gamification-telao-wallboard-en)
- [Sales & Gamification overview](/hc/ajuda/articles/sales-gamification-overview-en)