## Overview

The **Super Admin** panel is where the operator manages the entire installation: create and manage
accounts, define plans and features, and track the license state.

## Prerequisites

- A user with the **Super Admin** role.
- A valid license for the installation.

## Step by step

1. Open the Super Admin panel.
2. Under **Accounts**, create or edit accounts and adjust limits and features.
3. Under **Plans**, define the available plans and what each one enables.
4. Under **License**, check the activation state and validity.

## Settings & options

- **Per-account features**: enable/disable modules per account.
- **Limits**: agents, inboxes and other per-plan limits.
- **License**: key, state and renewal.

## Use cases

- Provision a new account for a customer.
- Adjust an account's plan based on the contract.

## Tips, limits & best practices

- Document each account's plan and features.
- Monitor license validity to avoid interruptions.

## Troubleshooting

- **Account missing a module**: check the features enabled on the plan/account.
- **Invalid license**: verify the key and activation state.

## See also

- [Platform operators overview](/hc/ajuda/articles/platform-operators-overview-en)
- [Installer and deploy](/hc/ajuda/articles/platform-operators-instalador-deploy-en)